Add a Qualmark award to your Product Listing

Add a Qualmark award to your Product Listing

Add a Qualmark award to your Product Listing

If your product has a current Qualmark award, add it to the relevant Product Listing in the Tourism Business Database. All Product Listing results pages on  newzealand.com  are sorted by Qualmark award by default:
    Qualmark Gold
    Qualmark Silver
    Qualmark Bronze
    Products without a Qualmark award
Product Listings without a Qualmark award appear after Qualmark-awarded listings and are displayed in a randomised order within that group.
Visitors can also choose to sort results by TripAdvisor rating or price. Adding your current Qualmark award helps visitors recognise that your product has been independently assessed and ensures it appears in the correct group when results are sorted by Qualmark.
Add the award to each relevant Product Listing. A Qualmark award is not automatically applied to every listing linked to your business.


Before you start

Check that:
  • Your Qualmark award is current
  • You have the correct Qualmark Account ID
  • The award applies to the Product Listing you are updating
  • You have access to manage the relevant business
  • The Product Listing has already been created
If you do not know your Qualmark Account ID, contact Qualmark at enquiries@qualmark.co.nz.

Add your Qualmark award

    Sign in to the Tourism Business Database
    Open the business you want to manage
    Select Manage Business, then Manage Listing
    Open the Product Listing you want to update
    Go to the Qualmark ratings section near the bottom of the listing
    Enter your Qualmark Account ID and select Search
    Wait for the page to refresh. The dropdown may initially continue to show No award
    Open the dropdown and select the correct available award.
    Select Continue
    Review the Product Listing and select Submit for approval
Repeat these steps for each Product Listing covered by the Qualmark award.


What happens next

Tourism New Zealand will review the updated Product Listing.Once the change is approved and published, the Qualmark award can appear with the listing on  newzealand.com . It will also be placed in the appropriate award group when results are sorted by Qualmark.
If the award does not appear immediately, allow time for the approved change to be published on  newzealand.com .


Frequently Asked Questions

Question
Answer
Where can I find my Qualmark Account ID?
Your Qualmark Account ID is provided by Qualmark.
If you do not know your ID, contact Qualmark at  enquiries@qualmark.co.nz . Include your business name and the product or location covered by the award.
Why isn't my Qualmark ID isn’t being recognised?
Check that:
  • You entered the correct ID
  • There are no spaces before or after the ID
  • Your award is current
  • The award is fully confirmed rather than provisional
  • The award applies to the Product Listing you are updating
If your assessment was completed recently, the ID may not yet be available through the connected system.If the ID is still not recognised, contact Qualmark at enquiries@qualmark.co.nz. Include your business name, Qualmark Account ID and the award you expected to see.
Why does the dropdown still show “No award” after I select Search?
The page needs to refresh before you can choose the available award.
After the refresh is complete, open the dropdown and select the correct award. If no award is available, check your Qualmark Account ID and confirm that the award is current.
Why isn’t my Qualmark award showing on  newzealand.com ?
Check that:
  • You entered the correct Qualmark Account ID
  • You selected the correct award from the dropdown
  • You selected Continue and submitted
  • The Product Listing for approval the updated Product Listing has been approved and published
  • The Qualmark award is still current
If the award is linked to a published Product Listing but is still not showing, contact the Tourism Business Database team. Include:
  • Your business name
  • The Product Listing name
  • Your Qualmark Account ID
  • The Product Listing URL
  • The relevant  newzealand.com  URL
  • A screenshot of the problem
How does my Qualmark award affect where my Product Listing appears?
Product Listing results on  newzealand.com  are sorted by Qualmark award by default.
Gold-awarded products appear first, followed by Silver, Bronze and products without a Qualmark award. Listings without an award are displayed in a randomised order within their group.
Visitors can choose to sort results by TripAdvisor rating or price instead.
To make sure your Product Listing appears in the correct Qualmark group, add your current award to each relevant listing.
Where can I learn more about Qualmark?
For information about Qualmark assessments, criteria and wider benefits, visit the Qualmark website.
For help with an assessment, award status or Qualmark Account ID, contact enquiries@qualmark.co.nz.


Still need help?

Contact Qualmark if:
  • You do not know your Qualmark Account ID
  • Your award is provisional, expired or incorrect
  • You have questions about your assessment
  • You are unsure which products your award covers
Email: enquiries@qualmark.co.nz
Contact the Tourism Business Database team if:
  • You cannot find the Qualmark section
  • You cannot save or submit the Product Listing
  • A correctly linked award is not showing on a published listing
  • You receive an error in the Tourism Business Database
Email: register@newzealand.com