Add your TripAdvisor rating and reviews

Add your TripAdvisor rating and reviews

You can connect your TripAdvisor page to your Business Profile and choose to display your current rating and recent reviews with your Product Listings on  newzealand.com . You only need to add the TripAdvisor ID once at Business Profile level. The information can then appear with the Product Listings linked to that business. Adding TripAdvisor information is optional.

Before you start

Check that:
  • Your business has a TripAdvisor page
  • The TripAdvisor page represents the same business as your TBD Business Profile
  • You are using the page for the correct location
  • You have access to edit the Business Profile
  • The TripAdvisor page URL contains a business ID

Add your TripAdvisor ID

    Sign in to the Tourism Business Database
    Open the relevant business
    Select Manage this business
    Select Edit this business
    Go to the Social Media section
    Select Yes when asked whether you want to display your TripAdvisor information
    Enter your TripAdvisor ID. Use numbers only, with no spaces
    Select Continue
    Review your changes and submit the Business Profile for approval if required


Find your TripAdvisor ID

    Open your business page on TripAdvisor
    Look at the page address in your browser
    Find the number immediately following -d
    Copy only the number. Do not include the letter d, hyphens or spaces

The TripAdvisor ID is: 256502


Frequently Asked Questions

Question
Answer
How often is TripAdvisor information updated on  newzealand.com ?
TripAdvisor information is generally refreshed on  newzealand.com  once a week. New ratings or reviews may therefore take several days to appear.
If your TripAdvisor information has not appeared after the next scheduled update, check that the correct ID has been added and that you have chosen to display it.
Why isn’t my TripAdvisor information showing?
Check that:
  • The TripAdvisor ID belongs to the correct business
  • You entered numbers only, with no spaces
  • You selected the option to display TripAdvisor information
  • Your Business Profile and relevant Product Listing are published
  • Enough time has passed for the weekly update
If the information is still missing,  contact ⁠ the Tourism Business Database team. Include your business name, TripAdvisor page URL, TripAdvisor ID and a link to the Product Listing where you expected the information to appear.
How do I update my business information or respond to reviews on TripAdvisor?
Business details, photos and reviews are managed directly through TripAdvisor, not through the Tourism Business Database.
Visit the TripAdvisor Management Centre to claim or manage your business page and access TripAdvisor support.
Changes made in the Tourism Business Database will not update your TripAdvisor page.
Can I add more than one TripAdvisor ID?
A Business Profile should use the TripAdvisor ID that most accurately represents that business.
If you operate several distinct locations with separate TripAdvisor pages, each may require its own Business Profile or a different setup.  Contact ⁠ the Tourism Business Database team before adding an ID if you are unsure.
Why is my TripAdvisor ID not accepted?
Check that you entered only the numbers following -d in the TripAdvisor page URL.
Do not include:
  • The letter d
  • Spaces
  • Hyphens
  • The full TripAdvisor URL
Also check that you are using a business review page rather than a TripAdvisor destination or search page.
Can I choose which reviews appear?
Reviews and ratings are provided by TripAdvisor. You cannot select individual reviews from within the Tourism Business Database.
Manage your TripAdvisor presence and respond to reviews through TripAdvisor’s business-management tools.
Can I hide my TripAdvisor information later?
Yes. Edit your Business Profile, go to the Social Media section and turn off the option to display TripAdvisor information.
The change may need to be reviewed and may take time to appear on  newzealand.com .
I manage several businesses. Where should I add the ID?
Add the TripAdvisor ID to the Business Profile for the matching business.
If you manage more than one business, check that you have selected the correct business before making changes.