Help & Support
Welcome to the Tourism Business Database Help & Support Hub.
Table of contents
Table of contents
How the Tourism Business Database Works
New to the Tourism Business Database?
Solve a problem
Understand how the Tourism Business Database works
Create or update my content
Manage existing content
Improve my listing quality
Help customers and digital tools understand your business
Still need help?
About Tourism New Zealand
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The Tourism Business Database (TBD) helps eligible tourism businesses manage content that can appear on newzealand.com and be made available to selected tourism partners.
Use this hub to help you create, manage and improve your Business Information, Product Listings and Travel Deals. Whether you're getting started or looking to improve your visibility online, you'll find practical guidance and support here.
How the Tourism Business Database Works
Your content follows a simple journey:
New to the Tourism Business Database?
Choose the option that applies to you:
My business is not in the Tourism Business Database
Create an account, add your Business Profile and then create a Product Listing.
Important: A Business Profile is the first step. You also need at least one approved Product Listing before visitors can view your products or experiences.
My business is already in the Tourism Business Database
I already have access
Solve a problem
Log in: Tourism Business Database
Understand how the Tourism Business Database works
Learn how content moves flows to newzealand.com and other distribution channels.
Recommended guides
Create or update my content
Learn how to create and maintain Business Profiles, Product Listings andTravel Deals
Recommended guides
Manage existing content
Keep your information accurate and up to date.
Recommended guides
https://slite.com/api/public/notes/4h46NL-JZ4gqg2/redirect
Check whether your content is approved or published
Improve my listing quality
Create content that helps visitors quickly understand your offer and decide whether it is right for them.
Recommended guides
https://slite.com/api/public/notes/MMeiasBvMqztBe/redirect
Add a Qualmark award to your Product Listing
Help customers and digital tools understand your business
Keep your business details accurate and consistent across the Tourism Business Database, your website and booking platforms. Clear, current content makes it easier for customers, search engines and AI tools to understand and recommend your business.
- Improve your ⚪Product Listings
- Choose ⚪accurate tags
- Review useful ⚪content insights
Still need help?
If you can't find what you're looking for, contact the Tourism Business Database team.
Email: register@newzealand.com
Include:
- Your name and email address
- Your business name
- A link to the Business Profile or Product Listing, if available
- A screenshot of the problem
- What you were trying to do
This will help us investigate your request faster.
About Tourism New Zealand